Manager in the Innovation team. She applies her knowledge and experience to enable the development of PropTech solutions within the organisation, including the delivery of products for the property industry relating to coal mining legacy and risk.
Alice plays a key role in identifying and developing opportunities that support the home buying and selling process, enabling property transactions to proceed with confidence across the coalfields through innovative PropTech solutions and close collaboration with key partners.
Previously, Alice was Customer Service Leader at the Authority, where she led the delivery of mining reports and supported a wide range of customer enquiries. This experience gives her a strong customer centric perspective, shaping her approach to innovation and her interest in how data, technology and collaboration can improve outcomes across the property market.